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OUR COMMITMENT TO ACCESSIBILITY

At Alkemis, we are committed to ensuring that our website and digital content are accessible and user-friendly for everyone. We believe that wellness and design should be inclusive, and we strive to provide a seamless online experience for all of our customers.

If you are having difficulty viewing or navigating content on our site, or notice any feature, functionality, or content that you believe is not fully accessible to people with disabilities, please contact our Customer support team at (347) 867-8209 or email us at support@alkemispaint.com with “Accessibility” in the subject line. Please provide a description of the specific issue you encountered or suggestions for improvement.

We take accessibility feedback seriously and will respond within 24 hours, working toward a proposed solution within 10 business days whenever possible.

We also encourage our third-party vendors and partners to ensure their digital content is accessible and user-friendly, although we do not control their platforms.

Thank you so much for supporting Alkemis and placing such a generous order! Since your order weighs over ≈ 315 lbs., it will need to be shipped via LTL (Less Than Truckload) freight and billed separately.

Our logistics team will contact you ASAP to coordinate billing and delivery. Please note, shipping costs are based on the size and dimensions of your order and rest assured we'll only pass on our most competitive rates to you.

Due to our commitment to sustainability, multiple orders to the same address within 48-hours (totalling 315 lbs or more), will be consolidated into one shipment.

Questions? Contact us anytime at 347.867.8209 or support@alkemispaint.com. We are so excited to work with you!

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